Self Management – Lesson 7

How to communicate and motivate effectively

“You may think you understand what you thought I said, but you must realise that what I think I said is not actually what I meant to say. The medium is the message.” – Marshall McLuhan

The communication Process

Communication is a dynamic process, involving the transmission of a message (information, ideas or feeling) between a sender (person, transmitter, signal) and a receiver (person, decoder), by means of a channel (physical appearance, electronic medium – video, fax; social meetings radio and television), in such a way that the message is fully understood and acted upon, by the receiver.